Tru By Hilton Manchester Downtown

The staff at this facility is world-class. We were greeted promptly at check-in (very short line), which moved efficiently and with care. We received information about the hotel and its surrounding area, including a map with restaurant locations and other pertinent details. The lobby, elevators, fitness room, and our hotel rooms were clean. I'm very picky, and believe me, I checked every handle, the showers, toilets, and corners. The housekeeping staff did a great job preparing both our rooms. The area feels safe and is near a college with plenty of restaurants; there is also one on the ground floor of the hotel. Easy access to the freeway for shopping, outings, food, and more! The hotel has quiet hours, and we never heard any noise (our room was right across from the elevator). Clearly, great insulation and no complaints. We appreciated the warm breakfast with several options. The attendant for the breakfast area kept things immaculate and filled. Every crumb was immediately cleaned, and containers refilled. I have never seen someone so attentive to their job. Housekeeping was another plus. Rooms were cleaned, our items were respected, and we couldn't have asked for more.

I loved the shower, one of best I have experienced at a Hilton hotel. Loved the room darkening shade. Did not like the lack of a dresser in the room. I like to unpack, not live out of the suitcase. Would have liked a microwave in room. Room was large, so there was room for a dresser. They had hooks on the wall and no closet. Just a small space with hangers for clothes. Also no coffee pot in room. You had to go down and coffee at breakfast time. I like a pot in room for convenience in the morning. This was my first stay at a Tru Hilton. Not sure I would select this type of hotel again.

Sugar free options would be appreciated. For example, plain yogurt. Kodiak brand protein granola bars are low sugar and and 10 grams of protein in them. Mini muffins that are less like little cakes. Cottage cheese or yogurt with fruit toppings.

The location was very convenient. The hotel has a funky vibe and was pretty comfortable but the decor was a bit blah with basic furnishings and no wall decorations or floor rug/carpeting to diminish echo. The buffet breakfast was quite nice with an array of offerings. A coffee/tea/cocoa station in the lobby was available 24/7.

Only had coffee